
Expert Service Now Professional
1 week ago
Job Title: ServiceNow Expert
\We are seeking a skilled professional to design, configure and troubleshoot service maps using ServiceNow Service Mapping. The ideal candidate will have hands-on experience in IT infrastructure and application dependencies.
\Main Responsibilities:
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- Design and build service maps using ServiceNow Service Mapping.\
- Analyze and interpret end-to-end service maps to ensure accuracy and completeness.\
- Configure entry points, CI relationships and dependencies within ServiceNow.\
- Identify and fulfill prerequisites for Discovery and Service Mapping activities.\
- Run Discovery probes and sensors, validate results and map services accurately.\
- Modify or create custom discovery patterns to enhance service identification.\
- Troubleshoot errors in service mapping processes and outputs implementing corrective measures.\
- Apply best practices and performance tuning techniques for optimal service mapping.\
- Collaborate with IT operations, infrastructure and application teams to ensure proper mapping alignment.\
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Senior Software Engineer
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Service Expert
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Service Now Professional
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3 days ago
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