Communications Specialist

3 days ago

Agra, Uttar Pradesh, India beBeeCommunication Full time ₹ 20,00,000 - ₹ 25,00,000
Unified Communications Expert

We are seeking a highly experienced Unified Communications expert to join our team. As a key member of the engineering team, you will be responsible for designing and troubleshooting complex Unified Communications solutions.

Key Responsibilities:
  • UC Architecture & Design: Deep understanding of Unified Communications Products is required. The ideal candidate should have deep knowledge of designing and troubleshooting clusters, inter-cluster trunks, and high availability configurations.
  • PSTN Trunking & Interoperability: Experience in designing and troubleshooting SIP trunks, PRIs with carriers, including codec negotiation, SIP headers, PRIs, and call routing logic is essential.
  • CUBE & Voice Gateway Configurations: Advanced IOS gateway setup (MGCP, H.323, SIP), dial peers, DSP resources, and survivability strategies require strong skills.
  • Analog Devices: Understanding of Analog Devices such as Analog Gateways, Analog Phones, Fax Devices, DTMF & Dial-tone behavior, FXS/FXO Ports is necessary.
  • Call Flow Engineering: End-to-end call flow design across multiple platforms (CUCM, Unity, UCCX/UCCE, Expressway) is a critical skill.
  • Virtualization & Cloud Migration: Deploying IPT solutions on UCS platforms or migrating to cloud-based collaboration (Webex Calling, Cisco HCS) requires expertise.
Strategic & Operational Skills:
  • Capacity Planning & Scalability: Forecasting growth, designing scalable dial plans, and managing bandwidth across WAN links is crucial.
  • Disaster Recovery & Redundancy: Architecting failover strategies, backup systems, and DR testing protocols is essential.
  • Integration Expertise: Connecting IPT with third-party systems (CRM, ERP, SIP endpoints, SBCs) is necessary.
  • Change Control & Governance: Leading change advisory boards, documenting impact assessments, and enforcing configuration standards is critical.

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