Operations Manager

7 days ago


Patna, Bihar, India Amazon Full time
Job Description

As an Operations Manager at Amazon, you will be responsible for leading a team of associates in managing the growth of Channel partners stores business with Amazon. You will identify and acquire new accounts, manage existing ones, and drive growth through strategic account planning.

Key Responsibilities:
  • Account Identification: Identify potential retail stores for acquisition and induction.
  • Account Management: Manage and drive the growth of Channel partners stores business with Amazon.
  • Field Visits: Visit targeted stores on a daily/weekly/monthly basis to enable network with new product launches and partner with operations and other teams.
  • Training and Coaching: Deliver training and coaching on Amazon processes, products, operating model, and SOPs.

Requirements:
  • Strong leadership capabilities and people management skills.
  • Ability to work under pressure situations.
  • Good communication skills to explain and listen to individuals and teams.
  • Strong bias for great customer service.
  • High ownership to follow through on delivery of changes, solutions, and services.
  • Analytical skills to effectively analyze and interpret information.

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