
Expert Contact Center Solution Architect
9 hours ago
This is a pivotal role that requires extensive experience with Genesys solutions and a profound understanding of contact center operations.
Responsibilities:- Design and Engineering Functions - Establish standards and blueprints for Genesys Cloud solutions, ensuring new functionality aligns with these standards.
- Operations and Maintenance - Manage operational run, enhancements, and platform changes for Genesys Cloud solutions.
- Supplier Management - Monitor and manage the delivery of services provided by suppliers to ensure they meet contractual obligations and performance standards.
- Stakeholder Engagement - Engage with country representatives, internal IT stakeholders, and product delivery managers to share knowledge and best practices.
- A minimum of 3-5 years of experience working with Genesys Cloud contact center solutions.
- Hold or be highly proficient in Genesys Certified Professional (GCP) or equivalent certifications.
- Possess a Bachelor's degree in Computer Science, Information Technology, or a related field.
- Proven experience in designing and implementing contact center solutions.
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Senior Contact Center Engineer
1 week ago
Dombivli, Maharashtra, India beBeeCvp Full time ₹ 1,20,00,000 - ₹ 1,80,00,000We are seeking a highly skilled Cisco UCCE CVP expert to join our team as a senior engineer.Key Responsibilities:Assist solution architects in designing scalable and resilient contact center solutions using Cisco UCCE and CVP platforms.Lead installation and configuration activities for Cisco contact center platforms, ensuring seamless integration with...
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Contact Center Technical Specialist
7 hours ago
Dombivli, Maharashtra, India beBeeTechnical Full time ₹ 1,42,07,350 - ₹ 2,13,10,800Job Title: Senior Cisco UCCE CVP EngineerAt People Prime Worldwide, we empower our clients to engage with new technology paradigms by building solutions that solve their most pressing business challenges and move them to the forefront of their industry.Key Responsibilities:Design Architecture: Analyze business requirements and design robust Cisco UCCE and...
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Dynamic Contact Center Analyst
3 days ago
Dombivli, Maharashtra, India beBeeAnalyst Full time ₹ 8,00,000 - ₹ 12,00,000About the RoleWe are seeking an experienced and skilled analyst to join our dynamic contact center operations team.The ideal candidate will have expertise in LiveVox dialer systems, workforce management, and real-time monitoring to ensure optimal campaign performance and agent productivity.Key Responsibilities:Monitor inbound/outbound dialing campaigns in...
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Data Center Cooling Solutions Specialist
7 days ago
Dombivli, Maharashtra, India beBeeMechanical Full time ₹ 2,00,00,000 - ₹ 2,50,00,000Job OpportunityData Center Mechanical Design Expert sought to lead in the design of mechanical solutions for hyperscale data centers.About the Position:We are looking for a seasoned Data Center Mechanical Design Expert with over 6 years of expertise in designing mechanical solutions for large-scale, hyperscale data centers or mission-critical facilities.Key...
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AWS Cloud Solutions Architect
1 week ago
Dombivli, Maharashtra, India beBeeCloud Full time ₹ 8,00,000 - ₹ 10,00,000As a seasoned AWS expert, you will play a pivotal role in revolutionizing customer interactions with cutting-edge technology.Key ResponsibilitiesDevelop and integrate Lambda functions, Lex bots, and API services to deliver personalized customer experiences.Design and implement automation workflows to streamline operations, enhance agent productivity, and...
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Amazon Connect Expert
6 days ago
Dombivli, Maharashtra, India beBeeContactCenter Full time ₹ 1,50,00,000 - ₹ 2,50,00,000About the RoleWe are seeking a seasoned professional to fill a key position in our organization. The ideal candidate will possess a strong background in contact center technologies and experience with Amazon Connect.Solution Architecture & Design: Design, implement, and integrate scalable contact center solutions using Amazon Connect and AWS services...
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Senior CX Solutions Expert
6 days ago
Dombivli, Maharashtra, India beBeeCustomerExperience Full time ₹ 1,50,00,000 - ₹ 2,50,00,000Expert Customer Experience ProfessionalWe are seeking a seasoned Senior CX Solutions Specialist to lead our customer experience initiatives.The ideal candidate will have hands-on experience with contact centre technologies, strong analytical and problem-solving skills, and the ability to optimize customer journeys through innovative UI/UX solutions and...
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Expert Supply Chain Solutions Architect
6 days ago
Dombivli, Maharashtra, India beBeeSystems Full time ₹ 2,00,00,000 - ₹ 2,50,00,000Job TitleA Systems Integration Expert will lead the design and delivery of integrated solutions across global supply chain processes.Implement end-to-end procurement, planning, and inventory solutions using SAP and non-SAP systemsCollaborate with business stakeholders to gather and analyze requirements that add measurable valueConduct fit-gap analysis and...
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Transformative EPM Solutions Expert
1 week ago
Dombivli, Maharashtra, India beBeeExpert Full time US$ 95,000 - US$ 1,15,000Unlock the full potential of Enterprise Performance Management (EPM) with our exciting opportunity to design, build, and deliver innovative EPM solutions for global clients.EPM Solution Architect OpportunityWe are seeking a highly skilled EPM Solution Architect to lead the development of cutting-edge EPM solutions using Pigment and Anaplan.Main...
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SAP Solution Architect
7 days ago
Dombivli, Maharashtra, India beBeeSolution Full time ₹ 4,00,00,000 - ₹ 5,00,00,000Job Title: SAP Solution Architect Associate Director LevelJob Summary:We are seeking a highly experienced SAP Solution Architect to join our growing SAP Practice. As a strategic leader, you will drive transformative SAP SuccessFactors programs for global enterprises.Key Responsibilities:Act as a subject matter expert across SAP HCM and SuccessFactors...