IT Support Specialist
2 weeks ago
**Job Details**
At Locus, we are seeking a highly skilled IT Support Specialist to join our team. The ideal candidate will have a strong background in IT, with experience in troubleshooting and resolving technical issues.
**Responsibilities**
The successful candidate will be responsible for:
- Providing technical assistance to employees and management
- Troubleshooting and resolving technical issues with Windows and Mac operating systems
- Coordinating with vendors for warranty replacements and asset inventory management
- Onboarding and off-boarding of employees
- Experience with admin consoles for directories (G Suite, Okta, etc) and MDM tools like Jamf, Intune, etc.
- Troubleshooting basic network issues and understanding of security best practices
**Requirements**
The ideal candidate will have:
- 3-6 years of experience in IT
- Familiarity with Mac administration
- Experience with MDM tools like Jamf, Intune, etc.
- Experience with networks, firewalls, and SSO solutions like Okta, Onelogin, etc.
- B.Tech Computer Science degree
**Additional Responsibilities**
The successful candidate will also be responsible for:
- General mac and windows maintenance
- Coordinating with vendors
- Asset management
We offer a competitive salary and benefits package to the right candidate.
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