IT Support Specialist

2 weeks ago


Bangalore, India Locus Full time

**Job Details**

At Locus, we are seeking a highly skilled IT Support Specialist to join our team. The ideal candidate will have a strong background in IT, with experience in troubleshooting and resolving technical issues.

**Responsibilities**

The successful candidate will be responsible for:

  • Providing technical assistance to employees and management
  • Troubleshooting and resolving technical issues with Windows and Mac operating systems
  • Coordinating with vendors for warranty replacements and asset inventory management
  • Onboarding and off-boarding of employees
  • Experience with admin consoles for directories (G Suite, Okta, etc) and MDM tools like Jamf, Intune, etc.
  • Troubleshooting basic network issues and understanding of security best practices

**Requirements**

The ideal candidate will have:

  • 3-6 years of experience in IT
  • Familiarity with Mac administration
  • Experience with MDM tools like Jamf, Intune, etc.
  • Experience with networks, firewalls, and SSO solutions like Okta, Onelogin, etc.
  • B.Tech Computer Science degree

**Additional Responsibilities**

The successful candidate will also be responsible for:

  • General mac and windows maintenance
  • Coordinating with vendors
  • Asset management

We offer a competitive salary and benefits package to the right candidate.



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