L1 Technical Solutions Specialist

6 days ago

Bengaluru, Karnataka, India beBeeIT Full time ₹ 4,00,000 - ₹ 8,00,000

Job Title: L1 IT Support Engineer On field

We are seeking a proactive and customer-focused professional to provide first-level technical support for desktops, laptops, networks, and basic IT infrastructure.

The role involves troubleshooting, configuration, and installation tasks to ensure smooth IT operations across the organization.

Key Responsibilities:

  • Desktop & Laptop Support: Install, configure, and troubleshoot desktops, laptops, operating systems, and basic applications.
  • Networking Support: Perform basic network troubleshooting (LAN, WAN, Wi-Fi).
  • Shared Resource Management: Configure and manage shared folders with appropriate access rights.
  • Surveillance & Security Systems: Perform basic CCTV installation, setup, and troubleshooting.

Required Skills & Qualifications:

  • Diploma/Degree in Computer Science, IT, or related field.
  • 1–2 years of experience in IT/Desktop/Network support (Fresher with knowledge can also apply).
  • Technical Expertise: Basic knowledge of Windows OS, MS Office, hardware troubleshooting, IP, DNS, DHCP, routers, switches.
  • Soft Skills: Strong problem-solving and communication skills, ability to work under minimal supervision and provide quick resolutions.

Bike is mandatory for this position. We are looking forward to meeting skilled professionals who share our passion for technology.

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