Global Business Services Leader
1 day ago
TML Business Services Limited is seeking a seasoned professional to fill the role of Global Business Services Leader. As a key member of our leadership team, you will be responsible for driving business growth through process improvement initiatives and strategic partnerships.
Key Responsibilities:
- Business Strategy: Develop and implement business strategies that align with company goals and objectives.
- Operational Excellence: Lead the development and implementation of operational excellence initiatives to enhance efficiency, quality, and performance.
- Stakeholder Engagement: Foster relationships with business leaders, service delivery teams, and clients to ensure alignment on quality standards, performance goals, and customer expectations.
Requirements:
- Certifications: Black Belt certification (required) and Project Management Professional (PMP) or equivalent certification (preferred).
- Experience: Minimum 15+ years of experience in quality assurance, performance management, or operational excellence, with at least 8+ years in a leadership role.
- Skills: Strong expertise in quality & project management methodologies, data analysis and reporting tools, process improvement techniques, and performance optimization strategies.
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