Global Business Services Leader

1 day ago


Mumbai, Maharashtra, India TML Business Services Limited Full time

TML Business Services Limited is seeking a seasoned professional to fill the role of Global Business Services Leader. As a key member of our leadership team, you will be responsible for driving business growth through process improvement initiatives and strategic partnerships.

Key Responsibilities:

  • Business Strategy: Develop and implement business strategies that align with company goals and objectives.
  • Operational Excellence: Lead the development and implementation of operational excellence initiatives to enhance efficiency, quality, and performance.
  • Stakeholder Engagement: Foster relationships with business leaders, service delivery teams, and clients to ensure alignment on quality standards, performance goals, and customer expectations.

Requirements:

  • Certifications: Black Belt certification (required) and Project Management Professional (PMP) or equivalent certification (preferred).
  • Experience: Minimum 15+ years of experience in quality assurance, performance management, or operational excellence, with at least 8+ years in a leadership role.
  • Skills: Strong expertise in quality & project management methodologies, data analysis and reporting tools, process improvement techniques, and performance optimization strategies.


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