Senior Cloud Solutions Architect

3 days ago

Amrāvati, Maharashtra, India beBeeCloudEngineer Full time ₹ 20,00,000 - ₹ 25,00,000

Job Title: Cloud Engineer

Cloud Engineering Opportunity

We are seeking an experienced and skilled cloud engineer to join our organization.

  • Design, configure, and support cloud-based contact center solutions using Amazon Connect and AWS services.
  • Collaborate with senior engineers to implement call flows, routing, and reporting dashboards.
  • Work on testing, documentation, and maintenance of contact center environments.
Key Responsibilities:

Assist in the design, configuration, and deployment of Amazon Connect contact center solutions.

  • Support integration of Amazon Connect with other AWS services (Lambda, DynamoDB, S3, Lex, Polly, Kinesis, etc.).
  • Participate in troubleshooting and resolving technical issues in cloud-based telephony and IVR systems.
  • Learn and apply best practices for AWS security, scalability, and performance optimization.
Required Skills & Qualifications:
  • Bachelor's degree in computer science, Information Technology, or related field.
  • Basic knowledge of AWS cloud services (EC2, S3, Lambda, IAM, CloudWatch).
  • Familiarity with cloud-based telephony / contact center concepts (IVR, call routing, queues, chat, voice bots).
  • Understanding of programming/scripting (Python, JavaScript, or Node.js preferred).

Strong problem-solving and analytical skills. Good communication and willingness to learn new technologies.

Mentorship and training on Amazon Connect and AWS cloud ecosystem. Opportunity to work on real-world cloud transformation projects.

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