
Operational Logistics Director
4 hours ago
Last Mile Delivery Operations Management:
Direct and oversee end-to-end last mile delivery operations within the logistics hub, ensuring timely deliveries and optimized routes.
Team Leadership & Management:
- Lead and manage a team of experienced delivery professionals, focusing on performance standards and continuous improvement.
- Resolve team issues, conflicts, and provide constructive feedback for growth.
Cash Handling & Reconciliation Expertise:
- Oversee cash handling operations, ensuring daily reconciliation of cash collected during deliveries.
Performance Analysis & Reporting:
- Track, monitor, and report on key metrics such as daily, weekly, and monthly delivery performance, return to origin (RTO), and other KPIs.
- Develop strategies to enhance operational efficiency and customer satisfaction.
Essential Skills & Qualifications:
- Minimum 2-3 years of experience in logistics, with a focus on last-mile delivery operations, or 4-5 years for senior roles.
- Prior experience in managing teams and cash reconciliation is required.
- Strong knowledge of city routes and nearby areas is essential.
- Hands-on experience with reporting logistics metrics daily, weekly, and monthly.
- Proficiency in MS Excel and Google Sheets.
Key Deliverables:
- Timely delivery of goods to customers
- Optimized delivery routes for efficient operations
- Effective management of cash handling and reconciliation processes
- Accurate tracking and reporting of key logistics metrics
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