Storage Operations Support Specialist

2 days ago

Salem, Tamil Nadu, India beBeeStorage Full time ₹ 18,00,000 - ₹ 24,00,000

As a Storage Operations Support Specialist, you will play a critical role in ensuring the smooth operation of our storage infrastructure.

The ideal candidate will have extensive experience with Hitachi Mid-Range and Enterprise storages operations support, including allocation, reclaim, lun expansion, lun deletion, storage disk/LDEVs formatting etc. They should also be proficient in zoning via CISCO SAN Switches, both CLI and GUI, and CCI HORCM.

Additionally, the successful candidate will have hands-on experience with storage replication technologies like GAD, HUR, True Copy, Local Replication etc, as well as monitoring tools such as OPS Center Analyser and Hi-Track.

Excellent communication skills are essential for this role, as you will need to work closely with cross-functional teams and manage shifts single-handedly.

A detailed job description is outlined below:

  • Responsibilities
  • Manage day-to-day administration for SAN and storage environments
  • Collaborate with Customer's storage support teams
  • Participate in problem solving and troubleshooting for assigned tasks
  • Support design, operation, workflow and issue resolution for storage infrastructure
  • Help maintain systems level maintenance for storage infrastructure
  • Track existing storage usage trending and capacity planning for future growth
  • Maintain storage documentation, procedures and reporting
  • Provide Storage Area Network Configuration and Administration
  • Perform capacity analysis; analyze performance data and trends
  • Responsible for tracking existing storage usage trending and capacity planning for future growth
  • Investigate and diagnose raised problem(s) or problem records for root cause analysis
  • Perform necessary storage infrastructure maintenance in accordance with best practices from Hitachi Global Support and Company change management policies
  • Interface with assigned Hitachi storage engineers to manage the implementation of all additional storage infrastructure and storage services
  • Mentor and train junior admins
  • Oversee the design, installation, configuration and de-provision of storage solutions
  • Performance Management for SAN and storage
  • IT Service continuity management, including monitoring of disaster recovery solutions
  • Business Resumption Testing (DR) for storage

Required Skills and Qualifications

  • 8 years+ experience in handling majority of activities mentioned in the scope above
  • Experience in handling Hitachi storages and Brocade switches infrastructure
  • Exposure to Operations and Management activities on Hitachi Storage(s), Unified compute platforms, various Host O/S including basic cluster management
  • Strong verbal and written communication
  • Hitachi Technical certification is desirable

Benefits

As a valued member of our team, you can expect a competitive salary and benefits package, as well as opportunities for professional growth and development.

Others

We are an equal opportunities employer and welcome applications from diverse candidates. Please note that only shortlisted candidates will be contacted for further evaluation.

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