Senior Account Liaison

5 days ago


Salem, Tamil Nadu, India beBeeCustomer Full time ₹ 12,00,000 - ₹ 14,40,000

Job Summary:

 

  • Build and maintain strong relationships with customers to ensure satisfaction and loyalty
  • Respond quickly and efficiently to customer complaints, resolving issues in a timely manner
  • Keep customers informed about the latest products and services to increase sales and retention
  • Oversee the relationship between customers and their respective teams, ensuring seamless communication and resolution of issues

 

Key Responsibilities:

 

  • Develop and implement strategies to improve customer engagement and retention
  • Collaborate with cross-functional teams to resolve customer complaints and concerns
  • Provide regular updates to customers on product launches, promotions, and other relevant information
  • Analyze customer feedback and use insights to inform business decisions and improve customer experience

 



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