
Senior Network Protection Specialist
3 days ago
The role of a 3rd Line Network Security Engineer is to provide advanced technical support and solutions for complex network security issues. You will be responsible for managing and owning support tickets, designing and implementing changes, and working closely with other teams to ensure seamless service delivery.
Responsibilities:- Manage and own support tickets related to existing customer services.
- Design and implement changes as per client requirements.
- Collaborate with 2nd Line Service Desk team and Solution Delivery team to support customers and configuration tasks.
- Demonstrable knowledge at CCNP (ENT/DC/SP/SEC) or JNCIP-ENT level.
- In-depth knowledge of configuring and troubleshooting network security devices/protocols.
- Ability to troubleshoot and isolate faults to identify root causes and bring to resolution.
- Advanced knowledge of layer 2 and 3 protocols.
- Experience using firewalls such as Palo Alto, FortiGate, and Cisco ASA.
- Strong knowledge of OSPF and BGP in an ISP environment.
- Proficient in packet capture and interpretation.
- Familiarity with Cloud products such as Azure / Amazon AWS.
- Experience working within a Managed Service Provider Environment.
- Minimum Basic experience with network automation/programing such as Ansible/Python.
- Switching; Cisco, Meraki, Aruba, HP, Dell, Juniper.
- Wireless; Cisco, Meraki, Aruba.
- Security; Palo Alto, Prisma, Fortinet, Cisco ASA.
- SD-WAN; Citrix, Viptela, Meraki, Fortinet, Nuage.
- Cisco NAC ISE, SD-A/DNAC, DOT1x.
- Cisco Nexus 7xxx, 5xxx, 2xxx series.
- Ongoing training and professional development opportunities.
- Flexible working arrangements to suit individual needs.
- A supportive and collaborative work environment.
We offer a competitive salary and benefits package, as well as opportunities for career growth and professional development.
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