Technical Expert
2 weeks ago
About the Role
NTT DATA is seeking a highly skilled Technical Specialist to join our team. As a Technical Specialist, you will provide technical support to field engineers, technicians, and product support personnel who are diagnosing, troubleshooting, repairing, and debugging complex electro/mechanical equipment, computer systems, complex software, or networked and/or wireless systems.
Key Responsibilities
- Provides technical support to field engineers, technicians, and product support personnel.
- Responds to situations where first-line product support has failed to isolate or fix problems in malfunctioning equipment or software.
- Reports design, reliability, and maintenance problems or bugs to design engineering/software engineering.
- May be involved in customer installation and training.
- Provides support to customers/users where the product is highly technical or sophisticated in nature.
Requirements
- Degree BE/B.Tech/MCA in IT/Computer Science/Electronics & Communication/Electronics or higher/Diploma in Computer Science with CCNA/CCNP Certification.
- Total 7 to 10 years of experience Network Administrator.
- Hands on experience on Multicast ,ACI or equivalent technologies from below OEM platforms ,ISE ,Nexus switching, ASR ,VMware NSX.
- Engineer should have expertise in areas like troubleshooting and handling of various Networking devices and technology viz., Networking (LAN/WAN), switches, Routers etc.
- Configuration and Management of Network devices.
- Understanding, Configuration and administration of Cisco ACI solution Network devices HA configuration build, monitor & support.
- Experience in Network Infrastructure solutions review.
- Experience in performance management and capacity planning for Network requirements.
- Experience in DR solution design, build and support Escalation Management (Internal, within NSEIL and with OEM) Good communication skills.
About NTT DATA
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
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