Support Professional for Continuous Improvement

Job Title: Senior IT Service Management (ITSM) Specialist TrainerLocation: RemotePosition Overview:We are seeking a seasoned IT Service Management (ITSM) professional trainer with over 10+ years of experience in managing IT service delivery, process governance, and continual improvement. This role is designed for a professional who will not only oversee ITSM...

Job OverviewWe are seeking an experienced professional to oversee the administration of business continuity plans in Archer/Riskonnect.The role will report to the Associate Group Manager Business Continuity and Disaster Recovery.Manage data administration of business continuity plans in Archer/Riskonnect.Collaborate with support functions to update headcount...

Job Title: IT Support ProfessionalSummary:As an IT Support Professional, you will play a critical role in ensuring the smooth operation of our technology systems. You will be responsible for providing expert support to users, resolving incidents efficiently, and implementing proactive measures to improve service delivery.Responsibilities:Incident Management:...

Job DescriptionWe are seeking a Strategic Quality Manager to lead our transactional quality initiatives. This role will be responsible for driving continuous improvement in quality delivery and managing client-related KPIs.The successful candidate will have a proven track record of improving process efficiency, reducing defects, and enhancing customer...

Job Title: Audit Support ProfessionalWe are seeking a detail-oriented and analytical candidate to support our internal audit team in their mission to ensure the accuracy and integrity of our financial reporting.Key Responsibilities:Assist in planning and executing audits across various departments to identify and mitigate risks.Prepare comprehensive audit...

About Client Support RoleThis is an excellent opportunity to take the next step in your career and enhance your professional skill set in a fast-growing, dynamic environment.We are seeking a skilled individual to play a crucial role in delivering outstanding client service while working collaboratively with a supportive team.The ideal candidate will possess...

Software Support Expert WantedWe are seeking an experienced software support professional with a strong background in Python, SQL, and the financial domain.The ideal candidate will possess excellent communication and leadership skills, with the ability to lead a small team or work independently.Below are the key responsibilities of this role:Analyzing...

Job SummaryThe IT Service Desk Supervisor plays a critical leadership role in the daily operations of our global Service Desk. This position provides frontline oversight for a team of Tier 1 and Senior Agents delivering 24x7 support to users across the firm.This individual will guide team performance, manage escalation processes, and uphold service delivery...

Scientific Support ProfessionalThe role of a Scientific Support Professional is to provide technical assistance and support in laboratory operations, practical training, and research activities.Key responsibilities include:Preparing and maintaining laboratory equipment, instruments, and materials for classes and research.Assisting faculty and students during...

As a customer service professional, you will play a vital role in our international support team.We are seeking an exceptional candidate to provide top-notch customer service to our global clientele.The ideal candidate will possess excellent communication skills, be able to work effectively in a fast-paced environment, and have a strong passion for...