Senior IT Operations Management Developer

3 weeks ago


Ahmedabad, Gujarat, India Infraveo Full time
Job Description

We are seeking an experienced Senior ServiceNow Developer to lead the design, development, and implementation of ServiceNow solutions with a focus on IT Operations Management (ITOM).

Key Responsibilities:
  • Design, develop, and implement ServiceNow solutions with a focus on ITOM.
  • Utilize in-depth knowledge of ITOM, including Discovery Service Mapping and Event Management, to enhance the organization's IT operations.
  • Develop, configure, and maintain ServiceNow modules, ensuring seamless integration and optimal performance.
  • Work closely with IT teams, business stakeholders, and other developers to gather requirements and deliver customized solutions.
  • Implement best practices for ServiceNow development, ensuring code quality, scalability, and security.
  • Diagnose and resolve issues within the ServiceNow platform, providing timely support and updates.
  • Identify opportunities for process improvement and automation within the ITOM space and other related areas.
  • Create and maintain detailed technical documentation for all ServiceNow developments and configurations.
Requirements
  • Minimum of 4 years of experience in ServiceNow development with a strong focus on ITOM.
  • Proven expertise in ITOM, particularly in Discovery Service Mapping and Event Management.
  • ServiceNow Certified Application Developer, Certified Implementation Specialist (ITOM) preferred.
  • Proficient in JavaScript, Glide, and other relevant programming languages.
  • Strong analytical and problem-solving skills, with the ability to work independently and in a team environment.
  • Excellent verbal and written communication skills, with the ability to convey complex technical concepts to non-technical stakeholders.
Benefits
  • Flexible work arrangements, including the option to work from home.
  • Competitive salary and benefits package.


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