
Chief Platform Resilience Specialist
6 days ago
We are seeking a skilled Reliable Systems Engineer to join our team. The ideal candidate will have expertise in designing, developing, and maintaining reliable systems.
The successful candidate will be responsible for ensuring the performance and availability of systems meet enterprise objectives through monitoring, timely service restoration, and tuning. They will also provide technical support for systems/platforms according to application SLA's.
The Reliable Systems Engineer will have strong troubleshooting ability and be able to identify and articulate severity of impacts using provided monitoring tools and escalate as needed. They will perform root cause analysis to quickly recover from service interruptions, and to prevent recurring problems.
Key Responsibilities:
- Design and develop resiliency in the application code
- Troubleshoot incidents and engage with squads to address failure patterns
- Participate in incident management and lead calls or contribute in a logical fashion
- Focus on resolving issues before they become incidents
- Identify and articulate severity of impacts using provided monitoring tools and escalate as needed
- Perform root cause analysis to quickly recover from service interruptions, and to prevent recurring problems
- Monitor, manage, and tune platforms to ensure expected availability and performance levels are achieved
- Implement changes to platforms with minimal impact to the business by following enterprise standards and procedures
- Document enterprise standards and procedures
Required Skills and Qualifications:
- Bachelor's degree in an IT field, plus 3 years applicable experience in the design/administration/support of one or more platforms
- Strong knowledge of Site Reliability Engineering theories and methodologies; ability to design, develop and support various tools, services and applications to maintain a reliable site Environment
- Knowledge of system performance, testing and programming; ability to monitor, measure, and optimize system performance and network communication
- Knowledge of CI/CD Pipeline concepts, values and tools; ability to design, build, implement and maintain CI/CD pipelines to achieve the automation of software delivery process
- Knowledge of Kubernetes and AWS
- Knowledge of agile methodologies and the agile development lifecycle; ability to utilize formal agile methodologies, disciplines, practices and techniques for the delivery of new and enhanced applications.
Preferred Qualifications:
- Master's degree in Computer Science, Information Technology or related field
- Experience and exposure to VMWare VDI implementations a huge plus
- Experience with Dynatrace APM and synthetic monitoring
- Experience with airline applications and infrastructure technology is a plus
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