Mortgage Conditions Review Associate
2 weeks ago
At WNS, we are seeking a highly skilled and detail-oriented Lead Associate to join our team. As a key member of our mortgage review process, you will play a critical role in ensuring the accuracy and efficiency of our loan eligibility determinations.
Key Responsibilities:
- Review and analyze mortgage documents to determine eligibility and take appropriate action on conditions.
- Analyze credit, income, and assets documents to assess condition requirements and provide timely decisions.
- Review property documentation, including title commitments, sales contracts, insurance, and flood determinations.
- Maintain a thorough understanding of loan product guidelines and industry regulations, including mortgage fraud prevention and detection.
- Review and analyze appraisals for value and compliance with industry requirements.
- Make sound decisions based on creditworthiness assessments and established underwriting guidelines.
- Complete daily quality audits and provide feedback to agents on errors identified.
- Conduct customer comeback analysis and meet monthly sampling targets.
- Prepare team and client-related reports for quality and complete RCA for errors identified.
- Ensure QA processes adhere to ISO guidelines and identify improvement areas for staff.
- Communicate with clients on a periodic basis and complete calibration exercises as defined.
- Create error analysis/RCA reports and attend quality and development trainings as prescribed.
Qualifications:
Bachelor's degree in any field and 3+ years of relevant experience.
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