Product Visionary Leader
4 weeks ago
We are seeking a highly skilled and experienced Product Director to lead our new organization dedicated to developing next-generation customer loyalty engagement products.
This role is crucial for scaling our offerings internationally and building a comprehensive, data-driven customer engagement ecosystem.
The successful candidate will drive the creation and execution of ambitious reward programs that deliver exceptional value to our clients and their customers.
Key Responsibilities:
- Strategic Leadership
- Define and articulate the vision, strategy, and roadmap for next-gen customer loyalty engagement products.
- Lead cross-functional teams to ensure alignment and execution of the product vision.
- Drive innovation and identify market opportunities to differentiate our offerings.
- Product Development
- Oversee the end-to-end product lifecycle, from ideation to launch and continuous improvement.
- Ensure the development of scalable, flexible, and robust products that meet international market needs.
- Foster a Data-driven & Imagination approach to product development, leveraging analytics and customer insights.
- Market Expansion
- Develop and execute strategies to scale our loyalty engagement products internationally.
- Conduct market research and competitive analysis to inform product decisions and go-to-market strategies.
- Build strong relationships with key stakeholders and partners to support global expansion.
- Team Leadership and Development
- Recruit, mentor, and lead a high-performing team of product managers, designers, engineers, and data analysts.
- Create a collaborative and innovative culture that promotes continuous learning and development.
- Set clear goals and performance metrics to drive accountability and results.
- Customer and Stakeholder Engagement
- Engage with clients to understand their needs, gather feedback, and ensure high satisfaction levels.
- Collaborate with sales, marketing, and customer success teams to align product strategies with business objectives.
- Represent the company at industry events, conferences, and client meetings to showcase our product vision and capabilities.
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