Network Operations Specialist

5 hours ago


Jaipur, Rajasthan, India beBeeNetwork Full time ₹ 60,00,000 - ₹ 90,00,000

Job Opportunity: Network Operations Specialist

About the Role:

This is a full-time, remote position for a Network Operations Specialist. The successful candidate will be responsible for monitoring and maintaining network operations, managing and troubleshooting technical issues, ensuring network security, and providing technical support to clients.

Key Responsibilities:
  • Provide 24/7/365 NOC Support for VAS-related issues
  • Manage day-to-day operations of SMS NOC Customer/Vendor/Route/Rate Configuration Management, Trace Capturing & Troubleshooting
  • New client onboarding and interconnection testing
  • Ability to prioritize network alarms and incidents to fulfill KPI commitments
  • Monitoring Disk Space, log files, Dumps/logs purging, application uptime
  • Capacity management and reporting in case of possible breach of capacity
  • Respond to customer inquiries via email or phone and provide timely and high-level service
Requirements:
  • Bachelor's degree in computer science, computer engineering, or a related field
  • Minimum of one year experience in VOIP technologies, including familiarity with SIP and RTP protocols
  • Minimum of one year experience in A2P SMS technologies, including familiarity with SMPP and TCP/IP protocols and proficiency in PCAP analysis
  • Experience working at a leading A2P operator would be an advantage
  • Experience in deploying, managing, and troubleshooting network infrastructures

Technical Skills Required:

  • Excellent problem-solving skills
  • Ability to work flexible hours
  • Good written and verbal communication skills
  • Advanced project management skills
  • Ability to work well under pressure
  • Team player with strong interpersonal skills
  • Fluency in English


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