
Senior Process Optimization Professional
1 week ago
Business Transformation Specialist, APAC
Seeking a dynamic professional to support the design and implementation of improvements to business processes and operations across the APAC region.
- Collaborate with cross-functional teams to facilitate reviews and transformation of work streams, ensuring alignment with strategic goals.
- Conduct research and gather business requirements to support the development of IT and non-IT solutions.
- Document detailed requirements and proposed solutions for review and approval by senior management.
- Support analysis of current business usage of order to cash management processes and related IT tools.
- Participate in Business Acceptance Testing (BAT), including scenario design, data migration validation, and process reviews.
- Assist in training end users and providing functional support for process and system usage.
- At least 5 years of relevant working experience in a related field.
- Process Improvement/Process Excellence certifications strongly preferred.
- Experience in staffing industry or business process re-engineering is an asset.
- Excellent analytical and problem-solving skills with ability to understand complex business problems.
- Results-oriented, driven, and a strong team player with excellent communication and leadership skills.
- Business Understanding - Ability to demonstrate knowledge and understanding of customer requirements and market dynamics.
- Communication - Ability to convey, receive and share information to ensure mutual understanding internally and externally.
- Proficient in all Microsoft Office applications and Power BI for data analysis and visualization.
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