Healthcare Operations Director for Infusion Business
2 weeks ago
About 2070 Health
We are building India's leading infusion business, focused on delivering best-in-class outcomes, exceptional patient experiences, expanded access, and curated ancillary services through daycare centres.
Job OverviewWe are seeking a City Operations Head for our venture, who will be responsible for launching new clinics/daycare centres, managing operations, and maintaining relations.
Key Responsibilities- Launch new clinics/daycare centres by planning, executing, and ensuring successful establishment
- Manage all aspects of centre readiness, including infrastructure, design equipment, staffing, and supplies
- Lead clinic operations, ensuring efficient processes, optimal resource use, and financial oversight
- Implement and monitor SOPs to maintain high standards of care, safety, and service delivery
- Build and maintain strong relationships with doctors and healthcare professionals/providers
- Ensure effective communication and coordination with medical teams to support patient care and clinic growth
- Oversee all aspects of the patient journey to ensure a superior experience
- Implement strategies to enhance patient satisfaction, address concerns, and promote a culture of empathy and patient-centric care
- 7-10 years of experience in hospital management, healthcare operations, or a related field
- Preferred: someone who has set-up or managed healthcare facilities/clinics and has in-depth knowledge about clinical operations
- Strong interpersonal and communication skills, with the ability to build and maintain relationships with healthcare providers
- Strategic thinking and problem-solving skills
- Experience in driving digital initiatives and managing revenue targets
The estimated salary for this role is ₹30 lakh - ₹50 lakh per annum, depending on experience and qualifications.
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