Documentation Specialist
2 days ago
The Documentation Specialist is a crucial role at PrismHR, responsible for creating and maintaining high-quality product documentation. This position collaborates closely with Product Managers and Subject Matter Experts to develop customer-facing content, utilizing MadCap Flare as the primary authoring tool.
Key Responsibilities:- Author content using MadCap Flare to create online help and release notes.
- Research product information by working with Quality Assurance Engineers, Product Managers, and Subject Matter Experts through regular meetings and knowledge sharing.
- Leverage tools such as Jira, Confluence, Salesforce, and TestRail to understand issues and develop accurate documentation.
- Capture end-user and administrative tasks performed in PrismHR products, along with their expected results.
- Manage documentation drafts and facilitate the flow of information during development and testing phases.
- Collaborate effectively with teammates to achieve common goals.
- Participate in Agile development processes, providing input on product enhancements based on customer needs.
- Oversee PrismHR documentation, prioritizing tasks and meeting deadlines within bi-weekly/monthly sprints.
- Utilize revision and source control efficiently within a team environment.
- Serve as an ambassador of collaboration, sharing expertise and knowledge across the organization.
- Other duties or projects may be assigned as needed.
This salary range is based on industry standards and market conditions. Compensation may vary depending on factors such as location, experience, and qualifications.
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Documentation Specialist
2 days ago
Noida, Uttar Pradesh, India PrismHR Full timeJob SummaryThe Documentation Specialist position is available at PrismHR, where you will play a key role in crafting and maintaining accurate documentation for our products.You will work closely with Quality Assurance Engineers, Product Managers, and Subject Matter Experts to research product information and develop comprehensive content.
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Document Review Specialist
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Technical Documentation Specialist
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Content Specialist
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Document Review Specialist
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