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Global Account Coordinator

3 weeks ago

Bengaluru, Karnataka, India Schneider Electric Full time

We are seeking a Global Account Coordinator to join our team at Schneider Electric. As a key member of our customer service team, you will play a critical role in ensuring our global customers receive exceptional support.

Job Description

The successful candidate will be responsible for coordinating customer accounts, managing customer relationships, and providing exceptional customer service. This role requires strong organizational and communication skills, with the ability to work effectively in a fast-paced environment.

Key Responsibilities:
  • Coordinate customer accounts, including order processing, invoicing, and tracking
  • Manage customer relationships, including communicating with customers, addressing concerns, and resolving issues
  • Provide exceptional customer service, responding to customer inquiries and resolving issues efficiently
  • Collaborate with internal teams to resolve complex customer issues and develop solutions
  • Monitor and report on key performance indicators (KPIs) related to customer service
Requirements

To succeed as a Global Account Coordinator at Schneider Electric, you must possess strong organizational and communication skills, with experience working in a customer service environment. You should also have:

  • Excellent time management and prioritization skills
  • Ability to work effectively in a fast-paced environment
  • Experience working with global customers and managing multiple customer accounts
  • High level of professionalism and adaptability
Benefits

As a valued member of our team, you'll enjoy a range of benefits, including:

  • Competitive salary and bonuses
  • Ongoing training and development opportunities
  • Collaborative and supportive work environment
  • Opportunities for career advancement and growth