KredX - Product Implementation Manager - Enterprise SaaS Solutions
2 weeks ago
Job Overview
We are seeking a highly skilled Product Implementation Manager to join our team at Minions Ventures Pvt Ltd. The ideal candidate will have 5+ years of experience in product implementation, with a strong understanding of Enterprise B2B SaaS products.
Key Responsibilities
- Develop and define product implementation roadmaps
- Collaborate with engineering, design, marketing, sales, and QA teams to estimate timelines and meet external commitments
- Work with external partners to integrate their systems or services
- Identify new product features based on customer feedback
- Scope and prioritize activities based on business and customer impact
- Regularly engage with customers to gather feedback and improve the product
- Define and analyze metrics for the success of the product
- Stay up-to-date with industry best practices for product implementation and process improvement
- Manage project delivery to ensure timely product launches
- Own customer onboarding, customer experience, and customer success
- Participate in product demos to potential customers and understand their requirements
Requirements
- 5+ years of product implementation experience
- Strong problem-solving ability and first-principle thinking
- Ability to write basic SQL queries and ask the right questions
- Knowledge and experience in using No/LowCode tools for quick prototyping
- Prior experience in Enterprise B2B SaaS products
- Proactive communication skills
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