Sales Ambassador

1 day ago

Rajkot, Gujarat, India beBeeCustomerRelationship Full time ₹ 9,00,000 - ₹ 12,00,000
Customer Relationship Executive

We are seeking an experienced and dynamic professional to join our organization as a Customer Relationship Executive. This role involves building and maintaining strong relationships with existing customers, understanding their needs, and offering our products and services that best fit their requirements.

Key Responsibilities:

  • Develop and maintain strong relationships with existing customers through regular communication and follow-up.
  • Understand the needs and requirements of our customers, and offer them our products and services that meet their needs.
  • Identify cross-sell and upsell opportunities to increase revenue.
  • Maintain accurate customer data and activity records using our CRM system.
  • Manage customer queries and complaints promptly and effectively, ensuring customer satisfaction.
  • Proactively contact customers to inform them about new products and services, promotions, and other relevant updates.
  • Collaborate with internal teams, including Sales, Marketing, and Customer Support, to ensure a seamless customer experience.
  • Continuously improve your knowledge of our products and services, as well as industry trends and best practices.

Required Skills and Qualifications:

  • Bachelor's degree in Business Administration, Marketing, or a related field.
  • Proven experience in a customer-facing role, with a track record of achieving customer satisfaction and delivering excellent customer service.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers.
  • Strong organizational skills, with the ability to manage multiple tasks and priorities.
  • Proficiency in using CRM software and other sales tools.
  • Knowledge of the latest industry trends and best practices in customer relationship management.
  • Ability to work independently as well as collaboratively with internal teams.
  • A positive and proactive attitude, with a strong work ethic and a desire to learn and grow.

Benefits:

  • Opportunity to work with a dynamic team and contribute to the growth of the organization.
  • Competitive compensation package and benefits.
  • Professional development opportunities and training.

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