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Cybersecurity Specialist
2 weeks ago
At Movate, we are seeking a highly skilled Cybersecurity Specialist to join our team. As a key member of our technical assistance center, you will play a vital role in ensuring the highest level of customer satisfaction.
The ideal candidate will have a minimum of 1 year of experience in network security, with a strong background in supporting security technologies such as proxies, NG firewalls, SSL/IPSec, VPNs, and SSO. A solid understanding of DLP and encryption gateways is also essential.
We are looking for an individual with excellent communication skills, who can work effectively in a dynamic environment. The ability to troubleshoot complex network issues using tools like Wireshark, TCP dump, and packet sniffers is crucial.
If you have experience working in a TAC environment, particularly with firewall and SASE domains, this could be the perfect opportunity for you. Additionally, CCNA certification is preferred but not required.
The successful candidate will be responsible for:
- Determining problems quickly and delivering exceptional customer experiences
- Managing caseloads and backlog in a timely manner
- Taking ownership of problem resolution and escalation
As a Technical Support Expert, you will be working closely with customers on Palo Alto, Zscaler, or Netskope products and services. If you are passionate about cybersecurity and have what it takes to provide remarkable customer experiences, we would love to hear from you.
