Identity Management Support Specialist

3 days ago

Kottayam, Kerala, India beBeeIdentityManagement Full time ₹ 1,72,80,000 - ₹ 2,59,20,000
Identity Management Support Specialist

About the Role:

We are seeking an experienced Identity Management Support Specialist to manage the lifecycle of identities in our systems. The ideal candidate will have hands-on experience in IBM ISIM/TDI support, troubleshooting, and integration.

The successful candidate will be responsible for providing operational support for IBM ISIM (IBM Security Identity Manager) and IBM TDI (IBM Tivoli Directory Integrator) systems. This includes troubleshooting, analyzing, and resolving issues related to ISIM/TDI environments, as well as managing identity lifecycle operations.

The ideal candidate will have a strong understanding of identity management concepts, including user provisioning, role-based access control (RBAC), Single Sign-On (SSO), and governance. They will also have experience with LDAP, Active Directory, and other directory services, as well as knowledge of web services (SOAP, REST) and integration protocols.

In addition to technical expertise, the successful candidate will possess excellent communication skills, both written and verbal. They will be able to work independently and as part of a team, and will have a strong analytical mindset with attention to detail.

  • Provide operational support for IBM ISIM (IBM Security Identity Manager) and IBM TDI (IBM Tivoli Directory Integrator) systems.
  • Troubleshoot, analyze, and resolve issues related to ISIM/TDI environments, both in production and non-production setups.
  • Manage identity lifecycle operations, including provisioning, de-provisioning, access control, and identity governance.
  • Conduct regular health checks and monitoring of ISIM/TDI systems to ensure optimal performance and availability.
  • Support integration with various systems and applications, ensuring secure and efficient flow of identity and access data.
  • Assist with upgrades, patches, and deployments to ensure systems are up to date.
  • Work closely with development and security teams to identify and implement improvements to the ISIM/TDI systems.
  • Collaborate with customers to understand their business requirements and recommend identity management solutions.
  • Document solutions, issues, and workarounds to build a knowledge base for the team and customers.

Responsibilities and Deliverables:

Technical Skills:

* Strong understanding of identity management concepts, including user provisioning, RBAC, SSO, and governance.

* Experience with LDAP, Active Directory, and other directory services.

* Knowledge of web services (SOAP, REST) and integration protocols.

Soft Skills:

* Excellent communication skills, both written and verbal.

* Ability to work independently and as part of a team.

* Strong analytical mindset with attention to detail.

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