Customer Service Representative

3 days ago


Mumbai, India beBeeCustomerService Full time ₹ 2,50,000 - ₹ 5,00,000

We are seeking a skilled Customer Service Representative to join our team. As an Email and Chat Process professional, you will play a vital role in delivering exceptional customer experiences through timely and accurate responses.

About the Role:

This is a full-time position that offers flexibility and a collaborative environment. You will be responsible for handling email and chat processes, providing top-notch customer service, and resolving customer complaints.

Key Responsibilities:
  • Respond to customer inquiries and issues via email and chat
  • Provide timely and accurate information to customers
  • Resolve customer complaints and escalate complex issues as needed
Requirements:
  • Excellent written communication skills
  • Able to multitask and prioritize in a fast-paced environment
  • Customer-oriented mindset
  • Strong problem-solving abilities
  • Proficient in using email and chat platforms
What We Offer:

As a member of our team, you can expect a collaborative environment with opportunities for growth and development. If you are passionate about delivering exceptional customer service, we would love to hear from you.



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