Developer Documentation Specialist
4 days ago
Nielsen is seeking a highly skilled Technical Writer and Automation Specialist to join our team. This role will focus on developing and maintaining technical documentation for Gracenote customers, including external developers, APIs, SDKs, and non-technical clients.
About the Role
This position reports to the Sr. Manager of Technical Communication and is part of the Gracenote Product Organization. Key responsibilities include:
- Developing, writing, and editing technical documentation for Gracenote customers.
- Helping develop new processes and tools to create REST API interactive documentation using industry-standard tools like Stoplight and GitLab Pages.
- Automating the technical publication pipeline using GitLab CI/CD and third-party tools.
- Exploring and implementing GenAI tools and processes for technical communication.
Requirements
The ideal candidate should have:
- An education in Computer Science or a related technical degree, or comparable experience.
- Coursework or experience in modern coding languages and tools.
- Strong communication skills, both written and verbal.
- Demonstrated ability to learn and grasp new technologies quickly.
- Ability to multitask, adapt to changing workflows, tools, and business needs.
- Creative problem-solving skills.
- Ability to effectively communicate and collaborate with teams.
- Self-starter with minimal supervision.
Preferred Skills
The following skills are desirable:
- Strong technical writing skills and an understanding of developer documentation requirements.
- Experience documenting APIs and/or SDKs.
- Experience documenting apps and tools for non-technical audiences.
- Experience with modern documentation publication pipelines and tools, such as docs-as-code.
- Experience using and configuring MadCap Flare, MS Word, Google Docs, and WordPress.
- Experience with markdown and RESTful-like technologies and documentation, OpenAPI, YAML, etc.
- Experience developing GitLab CI/CD pipelines for publishing developer documentation, including interactive I/O docs and written markdown docs.
- Experience with third-party API documentation tools like Stoplight, Redocly, GitHub, or GitLab Pages.
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