BMC Remedy Helix Application Specialist

4 days ago


Delhi, Delhi, India Coders Brain Technology Private Limited Full time
About Us

Coders Brain Technology Private Limited is a cutting-edge technology firm committed to delivering innovative IT solutions.

Salary: ₹1,200,000 - ₹1,800,000 per year

This competitive salary reflects the company's dedication to attracting and retaining top talent in the field of IT service management.

Job Description

We are seeking an experienced BMC Remedy Helix Application Engineer to join our team. As a key member of our IT operations team, you will be responsible for implementing and customizing the BMC Remedy ITSM Suite and BMC Helix solutions to meet organizational requirements.

You will perform upgrades to the latest versions of BMC systems, ensuring minimal downtime and smooth transitions. Additionally, you will integrate BMC tools with third-party applications and enterprise systems, troubleshoot and resolve issues in a timely manner, and provide expert-level support for all BMC systems.

Required Skills and Qualifications

To succeed in this role, you should have:

  • Extensive hands-on experience with BMC Remedy and BMC Helix, including the latest versions.
  • Proficiency in ITSM processes and tools configuration, administration, and optimization.
  • A strong understanding of BMC architecture, including AR System, CMDB, Smart IT, and Digital Workplace.
  • Experience in workflow creation, automation, and scripting within BMC environments.
  • Familiarity with APIs and integration techniques (e.g., REST/SOAP).
Benefits

As a valued member of our team, you will enjoy a range of benefits, including:

  • A highly competitive salary package.
  • Opportunities for professional growth and development.
  • A dynamic and collaborative work environment.
Others

This is an excellent opportunity to work remotely while collaborating with a dynamic team on cutting-edge ITSM solutions.


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