Customer Lifecycle Specialist
5 days ago
As a member of the Prime Video India team, you will play a critical role in shaping the customer experience and driving growth for our digital video streaming service. Your mission will be to analyze customer behavior, identify areas for improvement, and develop strategies to enhance the overall user experience.
Key Responsibilities- Partner with internal Insights teams to understand customer triggers and barriers to joining or re-joining Prime Video
- Develop and execute customer lifecycle initiatives, including customer onboarding and retention strategies
- Work closely with marketing channel owners to optimize growth strategies across segmentation, targeting, messaging, channel, and creative optimization
You will be responsible for analyzing data to identify key customer cohorts and driving customer-centric messaging in lifecycle campaigns. Additionally, you will own the reporting of key business metrics and contribute regularly to weekly/monthly/quarterly reviews.
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Customer Lifecycle Growth Specialist
7 days ago
Mumbai, Maharashtra, India Truemeds Full timeJob OverviewThe Customer Lifecycle Growth Specialist will be responsible for developing and executing strategic plans to drive customer retention and growth. This role involves working closely with cross-functional teams to optimize customer journeys and apply growth principles to drive performance.Key Performance IndicatorsDevelop and execute strategic...
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Payment Lifecycle Specialist
2 weeks ago
Mumbai, Maharashtra, India Chase Bank Full timeJob DescriptionTake a lead role in acquiring, managing and retaining meaningful relationships that deliver outstanding experience to our customers. In this role, you will balance your focus on business results by offering options and finding solutions to help our customers with issues.Job Summary:As a Payment Lifecycle Specialist within JPMorgan Chase, you...
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MES Lifecycle Management Specialist
1 week ago
Mumbai, Maharashtra, India Capgemini Engineering Full time**Job Requirements** We are seeking a highly skilled and experienced MES Lifecycle Management Specialist to join our team at Capgemini Engineering. The successful candidate will have a proven track record of implementing and supporting MES systems within the life sciences industry. Key responsibilities include:Implementing and supporting MES...
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Lifecycle Campaign Manager
7 days ago
Mumbai, Maharashtra, India Knya Full timeKnya, a pioneering online medical apparel brand, seeks a highly skilled Lifecycle Campaign Manager to drive customer retention and growth.About KnyaKnya is a rapidly growing online medical apparel brand founded by Vanshika and Abhijeet Kaji in 2021. With a vision to revolutionize functional and fashionable medical apparel, Knya has gained significant...
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Team Leader – Research
2 weeks ago
Mumbai, Maharashtra, India BridgeLoyalty Customer Experience Management LLP Full timeCompany Description At BridgeLoyalty, we are a specialist in service experience management, we are supported by talented individuals with a common work philosophy of delivering value to clients and end consumers. The team members bring a collective 100 years of experience in the service industry, with domain specializations and past experiences with...
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Team Leader – Research
2 weeks ago
Mumbai, Maharashtra, India BridgeLoyalty Customer Experience Management LLP Full timeCompany Description At BridgeLoyalty, we are a specialist in service experience management, we are supported by talented individuals with a common work philosophy of delivering value to clients and end consumers. The team members bring a collective 100 years of experience in the service industry, with domain specializations and past experiences with...
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Trade Lifecycle Expert
4 hours ago
Mumbai, Maharashtra, India eClerx Full timeCompany Overview:eClerx is a leading provider of business process outsourcing services. Our team works closely with clients to understand their needs and deliver tailored solutions that drive business outcomes.Job Description:We are seeking an experienced Back Office Analyst to join our team. As a Back Office Analyst, you will be responsible for handling...
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Director - Lifecycle Solutions, Applied
4 days ago
Mumbai, Maharashtra, India Johnson Controls Full timeWho we areJohnson Controls is an equal employment opportunity and affirmative action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, status as a qualified individual with a disability, or any other characteristic protected by law....
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Mumbai, Maharashtra, India JioSaavn Full timeJOB TITLE: : SENIOR ASSOCIATE – CUSTOMER LIFECYCLE MANAGEMENT & GROWTH MARKETINGLOCATION: NAVI MUMBAI (GHANSOLI)OUR STORY:JioSaavn is India's leading audio streaming service to access, discover, and listen to favourite songs & Podcasts across languages and genres. We blend digital technology, data analysis (which we have affectionately coined Music...
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senior associate – customer lifecycle management
2 weeks ago
Mumbai, Maharashtra, India JioSaavn Full timeJOB TITLE: : SENIOR ASSOCIATE – CUSTOMER LIFECYCLE MANAGEMENT & GROWTH MARKETINGLOCATION: NAVI MUMBAI (GHANSOLI)OUR STORY:JioSaavn is India's leading audio streaming service to access, discover, and listen to favourite songs & Podcasts across languages and genres. We blend digital technology, data analysis (which we have affectionately coined Music...
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Mumbai, Maharashtra, India JioSaavn Full timeJOB TITLE: : SENIOR ASSOCIATE – CUSTOMER LIFECYCLE MANAGEMENT & GROWTH MARKETINGLOCATION: NAVI MUMBAI (GHANSOLI)OUR STORY:JioSaavn is India's leading audio streaming service to access, discover, and listen to favourite songs & Podcasts across languages and genres. We blend digital technology, data analysis (which we have affectionately coined Music...
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Director of Applied Lifecycle Solutions APAC
3 days ago
Mumbai, Maharashtra, India Johnson Controls Full timeAbout Lifecycle SolutionsLifecycle Solutions at Johnson Controls focuses on triangulation of customer voice, field input, and competitive landscape to create collaborative market-leading products and solutions that deliver improved facility operations through energy and asset performance.This team works across domains including HVAC, controls, fire,...
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senior associate – customer lifecycle management
3 weeks ago
Mumbai, Maharashtra, India JioSaavn Full timeJOB TITLE: : SENIOR ASSOCIATE – CUSTOMER LIFECYCLE MANAGEMENT & GROWTH MARKETINGLOCATION: NAVI MUMBAI (GHANSOLI)OUR STORY:JioSaavn is India's leading audio streaming service to access, discover, and listen to favourite songs & Podcasts across languages and genres. We blend digital technology, data analysis (which we have affectionately coined Music...
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Trade Lifecycle Support Specialist
5 days ago
Navi Mumbai, Maharashtra, India EClerx Full timeBenefitsThis is an exciting opportunity to start your career in investment banking & trade lifecycle. As a member of our team, you can expect to work in a dynamic environment with a talented group of professionals. You will have the opportunity to develop new skills, take on challenging projects, and contribute to the growth and success of e Clerx.
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Customer Relationship Specialist
3 days ago
Mumbai, Maharashtra, India Gufic Biosciences Ltd. Full timeCustomer Relationship SpecialistWe are seeking a highly motivated Customer Relationship Specialist to join our team at Gufic Biosciences Ltd. As a Customer Relationship Specialist, you will be responsible for building and maintaining strong relationships with customers and other stakeholders to drive sales growth. You will work closely with cross-functional...
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Trade Lifecycle Expert
21 hours ago
Mumbai, Maharashtra, India State Street Corporation Full time**Key Responsibilities**We are looking for a highly skilled Trade Lifecycle Expert to join our team at State Street Corporation. In this role, you will provide expert-level technical assistance to our clients via various channels.Your key responsibilities will include diagnosing software issues, analyzing problems, and providing training related to our...
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Technical Product Manager
5 days ago
Mumbai, Maharashtra, India Vistra Full timeAbout VistraVistra is committed to building a culture where our people can thrive and make a meaningful contribution to our success. We offer hybrid remote working and a generous benefits package based on location.We are seeking a skilled professional to join our team as a Viewpoint Product Manager. This role offers significant opportunities for growth and...
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Retention Marketing Specialist
1 week ago
Mumbai, Maharashtra, India Knya Full timeKnya, India's leading online medical apparel brand, is seeking a skilled Retention Marketing Specialist to join their team.About the RoleThis role focuses on increasing customer loyalty and lifetime value through personalized, data-driven campaigns using CleverTap. The ideal candidate will create automated lifecycle strategies, reduce churn, and collaborate...
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Customer Engagement Specialist
1 day ago
Mumbai, Maharashtra, India Randstad Full time**Role Overview:**Randstad is looking for a Customer Engagement Specialist to join their team. As a Customer Engagement Specialist, you will be responsible for engaging with potential clients, understanding their needs and requirements, and identifying sales opportunities.Key Responsibilities:Engaging with potential clients through outbound calls and...
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eSIM Product Lifecycle Expert
5 days ago
Mumbai, Maharashtra, India Vodafone Idea Full timeKey Responsibilities1. Develop and execute a comprehensive product strategy for eSim/UICC/eUICC products, ensuring alignment with business objectives and regulatory requirements.2. Manage product lifecycles, from product concept to launch and beyond, ensuring timely delivery and meeting customer expectations.3. Collaborate with cross-functional teams,...