Senior Business Operations Analyst

2 weeks ago

Chennai, Tamil Nadu, India beBeeBusiness Full time ₹ 1,04,000 - ₹ 1,30,878
Job Title: Business Operations SpecialistWe are seeking a skilled Business Operations Specialist to join our team. As a key member of the US Healthcare Revenue Cycle Management (RCM) team, you will play a crucial role in driving requirement analysis, workflow optimization, and stakeholder engagement.This is an exciting opportunity for a highly analytical and result-oriented individual to make a significant impact on our organization's success.Responsibilities:
  • Analyze and document end-to-end Accounts Receivable workflows and identify improvement opportunities
  • Gather, validate, and translate business requirements into clear, actionable user stories and functional specs
  • Facilitate and participate in sprint planning, backlog grooming, daily stand-ups, and sprint retrospectives
  • Collaborate closely with the Operations team to align business goals with delivery timelines
  • Drive and coordinate User Acceptance Testing (UAT), including test case preparation and defect tracking
  • Create reports, dashboards, and KPIs to support product process usage monitoring
  • Build strong relationships with internal/external stakeholders and communicate insights and recommendations clearly
  • Ensure compliance with HIPAA and all relevant data protection standards
Requirements:
  • At least 48 years of hands-on experience in US healthcare RCM, with strong focus on AR (denials, appeals, cash posting, and collections)
  • Proven track record with workflow automation tools
  • Strong Agile experience, including sprint planning, backlog management, and delivery tracking
  • Experience coordinating with PMG and supporting UAT lifecycle
  • Exceptional communication and stakeholder management skills
  • Highly analytical, outcome-focused, and capable of translating business challenges into solutions
Preferred Qualifications:
  • Knowledge of healthcare EDI formats (835/837), clearinghouses, or EHR systems like Epic/Cerner

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