Retail Operations Manager
2 weeks ago
Job Description:
As a key member of the Panzer Technologies Pvt Ltd team, the Retail Operations Manager is responsible for overseeing the day-to-day operations of our retail stores. This includes managing cash handling, store maintenance, inventory control, and inventory management. The ideal candidate will have excellent leadership skills and be able to motivate their team to achieve sales targets and provide exceptional customer service.
Key Responsibilities:
- Complete ownership of retail operations, including cash handling, store maintenance, and inventory management.
- Drive store-level sales through effective inventory management and visual merchandising.
- Manage store assets and equipment to ensure optimal performance.
- Ensure compliance with SOPs (opening/closing/hygiene/grooming standards/inventory controls/safety & security) and conduct periodic audits to prevent shrinkage.
- Responsible for store administration duties, including managing store budgets and updating financial records.
Requirements:
- Good command of both spoken and written English.
- Pleasing personality with excellent guest service skills.
- Good knowledge of sales and ability to work well on a team.
- Ability to work weekends and holidays.
- Graduate in any field with related experience in sales/retail field.
- Familiarity with Point-of-sale systems and MS office.
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