Corporate Learning Experience Specialist

2 days ago


Kolkata, West Bengal, India Zeno Health Full time
Job Description:
The Training and Content Specialist is a key role at Zeno Health, responsible for designing, delivering, and managing effective training programs. This position focuses on performance improvement, sales strategies, and organizational processes.

Key Responsibilities:

• Develop and deliver training sessions for franchise CIO partners on product knowledge, sales pitches, and internal processes.
• Facilitate training programs for internal corporate teams to ensure alignment with organizational standards and objectives.
• Assess training needs through surveys, feedback, and performance metrics to create targeted and impactful training sessions.
• Create engaging and professional training materials, including PowerPoint presentations, documentation, and instructional videos.
• Develop and maintain a comprehensive library of resources for ongoing learning and reference.
• Regularly update training content to reflect process improvements, new product features, and updated corporate strategies.

Requirements:

• Proven experience in training design and delivery, preferably in a franchise or corporate setting.
• Proficiency in content creation tools (e.g., Microsoft Office Suite, Canvas, video editing software).
• Strong understanding of business processes, product lifecycle, and sales strategies.
• Excellent communication and presentation skills.
• Ability to work collaboratively across departments and manage multiple projects simultaneously.
• Knowledge and use of Learning Management Systems (LMS).

Language Skills:
Fluency in Bengali (reading, writing, and speaking) is essential.

Compensation and Benefits:
The estimated salary for this role is $80,000 per annum. Additionally, Zeno Health offers a competitive benefits package, including medical insurance, retirement plans, and paid time off.

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