Content Specialist

4 days ago

Rajahmundry, Andhra Pradesh, India beBeeTechnical Full time ₹ 9,00,000 - ₹ 12,00,000
Job Description:

The primary objective of this role is to craft high-quality technical content that enhances the customer experience.

Key Responsibilities:
  • Develop detailed and user-friendly documentation for advanced software products.
  • Collaborate with cross-functional teams to understand customer needs and requirements.
  • Analyze product specifications to recommend effective documentation strategies.
  • Stay up-to-date with the latest technology trends by utilizing our cloud networking products.
  • Ensure consistency and accuracy by adhering to established style guidelines.
  • Lead a team of writers in creating comprehensive technical documentation.

Minimum Qualifications:

  • At least 5 years of experience in producing high-quality technical content.
  • Bachelor's degree in Technical Writing, English, Computer Science, or a related field.
  • A solid understanding of technology concepts such as cloud computing, automation, networking, data centers, security, and other advanced software technologies.
  • Ability to research complex technical topics independently and collaboratively.
  • Familiarity with XML authoring, content management, and courseware development tools.
  • Strong problem-solving skills and excellent communication and collaboration abilities.

Preferred Qualifications:

  • Hands-on experience with network technologies including routing, switching, security, network automation, virtual machines, containers, and cloud services.
  • Familiarity with DITA/XML authoring principles and content management concepts.
  • Proficiency in Markdown and MS PowerPoint for authoring content.
  • Experience leading technical documentation efforts with multiple writers.
  • Familiarity with program management methodologies and systems such as Agile and JIRA.

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