
Enterprise Project Leader
2 days ago
About the Role
As an Enterprise Project Leader, you will be responsible for leading end-to-end project delivery of ServiceNow ITOM implementations. This includes Discovery, Service Mapping, Event Management, and CMDB, among other areas.
Key Responsibilities
- Collaborate with stakeholders to define project scope, goals, deliverables, timelines, and resource needs.
- Manage project lifecycle from initiation through delivery using Agile, Waterfall, or hybrid methodologies.
- Track and report project status, risks, issues, dependencies, and budgets to leadership.
- Ensure successful integration of ITOM with existing ITSM processes and the CMDB.
- Work closely with technical teams, business analysts, developers, architects, and platform owners.
- Act as liaison between business units and ServiceNow implementation partners or internal developers.
- Ensure compliance with ServiceNow best practices and organizational governance.
- Develop and maintain project documentation including project plans, RAID logs, and status reports.
- Facilitate workshops, training sessions, and stakeholder communications.
- Support testing, change management, and user adoption activities.
Requirements
- Strong leadership and collaboration skills.
- Ability to manage multiple projects simultaneously.
- Excellent communication and interpersonal skills.
- Knowledge of ServiceNow ITOM products and their integration with ITSM processes.
- Experience with Agile, Waterfall, or hybrid project management methodologies.
- Ability to analyze complex problems and develop effective solutions.
- Strong organizational and time management skills.
- Ability to work in a fast-paced environment and adapt to changing priorities.
What We Offer
- A competitive salary and benefits package.
- The opportunity to work on high-profile projects and contribute to the growth of our organization.
- A collaborative and dynamic work environment.
- Professional development opportunities and career advancement.
How to Apply
Please submit your resume and cover letter to apply for this exciting opportunity.
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