Dedicated Customer Service Representative

5 days ago

Chennai, Tamil Nadu, India beBeeCustomerSupport Full time ₹ 4,50,000 - ₹ 7,50,000
Job Opportunity:

The role of Customer Support Executive involves handling customer interactions over the phone, resolving queries, and ensuring a high level of customer satisfaction.

Key Responsibilities:

  • Handle inbound and outbound customer calls professionally
  • Address customer queries and concerns with empathy and clarity
  • Maintain accurate records of customer interactions
  • Ensure timely resolution and follow-up on customer issues
  • Adhere to shift schedules and company policies

Required Skills & Qualifications:

  • Minimum 1 year of customer service experience (tech support experience not considered)
  • Excellent communication skills – both verbal and written
  • Strong interpersonal and soft skills
  • Willingness to work in rotational shifts, including night shifts and weekends
  • Positive attitude and ability to work in a team environment

Benefits:

  • Opportunity to work in a dynamic and growing company
  • Challenging role with opportunities for career growth
  • A supportive and inclusive team environment

What We Offer:

We are committed to providing our employees with a positive and productive work environment. Our company values include employee-centric culture, career growth opportunities, and commitment to excellence.

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