Software Deployment Specialist

4 days ago

Bengaluru, Karnataka, India beBeePackaging Full time ₹ 25,00,000 - ₹ 45,00,000
Application Packaging Specialist

An exciting opportunity to specialize in the preparation, testing and release of software within customer environments.

About the Role

The suitable candidate for this role will mainly be responsible for ensuring the right packaging and delivery approach is used, depending on the application. This includes executing the steps of the application packaging process within service level agreement (SLA) limits. These include:

  • application intake
  • packaging (involving a variety of packaging tools)
  • technical testing
  • documentation
  • deployment
  • maintenance

Responsibilities

Key responsibilities include:

  • Ensuring the right packaging and delivery approach is used, depending on the application.
  • Executing the steps of the application packaging process within SLA limits.
  • Resolve incidents and requests related to packages in accordance with the SLA.
  • Liaise with change management, customers, application owners and vendors where needed.
  • Manage and support customer environment built with Windows client operating systems, Active Directory Group Policy, Microsoft Defender, SoftwareCentral and the Microsoft Intune product family (Microsoft Configuration Manager / Intune).
  • Respond to and resolve assigned incidents in addition to implementing requests and changes, ensuring appropriate actions are taken so that none of them exceed their SLA or cause unforeseen business impact.

Requirements

At least 4 years of experience in preparing applications for deployment on Windows Operating Systems, by employing available setup commands/scripting as well as repackaging and customizing setup applications using tooling such as InstallShield, RayPack, etc.

Required Skills

  • Thorough knowledge of the MSI and MSIX packaging frameworks.
  • Thorough knowledge of Windows 11 and AD Group Policies.
  • Intermediate level knowledge of PowerShell Scripting and basic level VB scripting in support of automating application installations.
  • Operational knowledge of the Microsoft Intune product family including Microsoft Configuration Manager with a focus on application creation/integration and deployment.
  • Possess excellent troubleshooting and logical reasoning skills.
  • Experienced in working in an ITIL-based operations environment using ITSM toolsets such as ServiceNow.

Preferred Skills

  • Experience in preparing applications for a Citrix environment.
  • Microsoft Certifications
  • MD-100: Windows 10
  • MD-101: Managing modern desktops
  • Or MD-102: Endpoint Administrator

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