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Operations Manager
1 week ago
As a Program Manager Operations 15h Left, you will be responsible for establishing and maintaining effective measures to monitor and ensure that the global process is fully and consistently implemented across the global function. This includes leading continuous improvement programs to define and implement actions and projects to continuously enhance the process effectiveness and efficiency.
Main Responsibilities:
- Manage the creation, deployment, and ongoing maintenance of metrics and benchmarks to monitor the performance of the global process and its enabling systems.
- Responsible for the management of the end-to-end procurement process by enabling globally defined solutions and driving local adoption in order to achieve Sourcing excellence.
- Support the process super user community, ensuring regular engagement, training (including process and tool demonstrations), and collection of feedback.
- Provide guidance and support to the global team and identify areas requiring process and systems reviews.
- Coordinate and support process reviews and provide direction to develop and implement action plans to address identified gaps.
- Support the execution of performance improvement plans.
- Champion specific projects and change management activities to fully establish and continuously improve the process.
- Facilitate discussions with key stakeholders, within procurement and with other functions, to identify opportunities and drive full process adoption.
