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3 days ago
As a Technical Quality Assurance Specialist, you will be responsible for performing thorough checks on files daily across various file types to ensure they meet industry and standard requirements.
Key Responsibilities:- Verify that language subtitles adhere to guidelines and client-specific requirements.
- Check subtitles against reference material and implement required instructions for consistency and error-free output.
- Maintain an average quality yield of 99% with less than 1% error rate throughout the year.
- Update work trackers and provide accurate project status.
- Ensure timely delivery for all clients.
- Coordinate with teams and update project notes for changes or fixes in languages based on errors found.
- Provide feedback to users and departments for quality measure implementation upstream.
- Communicate clearly and effectively with clients.
- Mentor and coach newer recruits to bring them up to expected quality standards.
- Promote teamwork and suggest improvements to the platform or subtitling workflows.
- Actively participate in job and personal knowledge training programs.
- Exceptional audio sensitivity for understanding diverse English accents.
- Good comprehension and communication skills.
- Broad cultural knowledge and wide range of interests.
- Team player with detail-oriented approach, ability to multi-task, and work under tight deadlines.
- Technically proficient in Microsoft Office and good knowledge of computers and internet.
This is a great opportunity for someone who enjoys working in a fast-paced environment and takes pride in delivering high-quality results. If you are a detail-oriented individual with excellent communication skills, we encourage you to apply for this challenging role.
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