
Multilingual Customer Service Specialist
1 week ago
Key Responsibilities:
- Deliver exceptional customer support and satisfaction by addressing inquiries, resolving complaints, and providing detailed information to customers.
- Maintain accurate records of each phone call for future reference and collaborate with new employees to enhance their skills.
Requirements:
- Fluent communication in Latin Spanish, Brazilian Portuguese, and English.
- Excellent written and spoken skills in the mentioned languages.
- Minimum 1+ year of experience in providing support in the respective languages.
- A bachelor's degree in business administration or a related field.
- Strong problem-solving abilities, interpersonal skills, and flexibility to work rotational shifts.
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