Dining Service Professional
3 weeks ago
Job Summary
We are seeking a skilled and courteous Dining Service Professional to join our team at Hyatt Centric Hyatt Centric Juhu Mumbai. As a key member of our hospitality team, you will be responsible for providing exceptional service to our guests, ensuring their dining experience is memorable and enjoyable.
Key Responsibilities
- Provide personalized service to guests, ensuring their needs are met and exceeded.
- Be aware of hotel activities and maintain a proper handover of pending points for next shift's follow-up and action.
- Monitor operating supplies and reduce spoilage and wastage.
- Handle cash and credit card payments efficiently and accurately.
- Maintain a thorough understanding of all Food and Beverage related services and products, and be able to recommend combinations.
- Upsell and cross-sell to enhance guest experience.
- Maintain a high standard of grooming and hygiene at all times.
- Develop and maintain a good rapport and working relationship with colleagues and all other departments.
Requirements
To be successful in this role, you will need:
A relevant degree or diploma in Hospitality or Tourism management.Minimum 2 years work experience in hotel operations.Good customer service, communications, and interpersonal skills.What We Offer
As a Dining Service Professional at Hyatt Centric Hyatt Centric Juhu Mumbai, you will have the opportunity to work in a dynamic and fast-paced environment, providing exceptional service to our guests and contributing to the success of our hotel.
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