
Operations Excellence Specialist
5 days ago
We are seeking an experienced professional to drive operational excellence in our Go-To-Market (GTM) functions. This role will work closely with business leaders to shape strategy, optimize processes, and ensure the seamless operation of GTM systems.\\[Details:\\[list]• Strategic GTM Partnership & Optimization: Partner with Sales, Marketing, and Customer Success leadership to design and implement operational strategies that support revenue growth, retention, and renewals. • Own and refine sales processes, including pipeline management, forecasting, and territory planning. • Provide data-driven recommendations to improve sales performance, customer engagement, and efficiency. • Lead cross-functional projects to enhance GTM execution, such as tool implementations, automation improvements, and process redesigns.\\[/list]
System Administration & Tool Ownership:
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- Serve as the primary administrator for Salesforce and other GTM systems, ensuring system integrity and optimal performance.\
- Own system configurations, automations, and integrations to streamline workflows and enhance productivity.\
- Conduct regular audits and maintenance of GTM tools, ensuring compliance and data accuracy.\
- Manage and execute system-related training and enablement for GTM teams.\\
Advanced Data Analysis & Insights:
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- Develop and maintain dashboards, reports, and KPIs to support leadership decision-making.\
- Analyze revenue, retention, and renewal trends to identify opportunities for business growth.\
- Drive continuous improvements through data-backed insights and predictive analytics.\
- Work closely with Finance and RevOps teams to ensure alignment on business performance metrics.\\
Qualifications:
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- 4+ years of experience in GTM operations, revenue operations, or sales strategy.\
- Strong expertise in Salesforce administration and GTM tech stack management.\
- Advanced analytical skills, with experience in SQL, BI tools, and data modeling.\
- Proven ability to collaborate with senior stakeholders and lead strategic initiatives.\
- Experience in process automation, workflow optimization, and cross-functional project management.\\
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