System Reliability Engineer: Ensuring High Availability
1 week ago
About the Role
">Fulcrum Digital is a digital transformation company that accelerates business growth through technology services. With expertise in various industries, we help clients achieve their goals efficiently.
">Your Key Responsibilities
">- ">
- Provide Level 2 support for production systems, including applications, databases, middleware, infrastructure, and network components.">
- Review operational readiness requirements like monitoring, alerting, log rotation, and component resilience, identifying gaps.">
- Offer pre-implementation support through activities like release note reviews and dry runs.">
- Protect production components by running health checks, monitoring latency, and memory utilization.">
- Automate daily tasks and propose improvements to enhance reliability.">
- Participate in CAB meetings, providing feedback on change requests.">
- Collaborate with DevOps teams to test promote pipelines and suggest automation of configuration items.">
- Practice incident management best practices and perform root cause analyses.">
- Participate in disaster recovery tests and operational acceptance tests.">
- Analyze the technology stack and optimize recovery time objectives.">
- Work with globally distributed team members across time zones.">
- Share knowledge, document improvements, and mentor junior resources.">
Requirements
">Responsibility Matrix
">- ">
- Deployments: MTF/Prod">
- Maintenance items (including stop/start, Disaster Recovery-related activities)">
- Monitoring">
- Support TRTs">
- Incident creation">
- CR for changes in MTF/Prod">
Tools
">- ">
- Log Monitoring Tool: Splunk">
- Application Monitoring tool: DynaTrace">
- Domo Tool: Reporting tool for real-time access to business data">
- Ticketing incident/problem management tool: Remedy">
- Dev-ops Basics: CI-CD Basics, Overview of git, Bitbucket, SonarQube, Fortify, CI(Jenkins), ARA, Saltstack, Chef, Artifactory , MC DevOps Toolchain">
What We Offer
">Based on industry standards, we estimate the salary range for this role to be around $120,000 - $180,000 per annum, depending on experience and location.
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