System Reliability Engineer: Ensuring High Availability

1 week ago


Pune, Maharashtra, India Fulcrum Digital Full time

About the Role

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Fulcrum Digital is a digital transformation company that accelerates business growth through technology services. With expertise in various industries, we help clients achieve their goals efficiently.

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Your Key Responsibilities

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  • Provide Level 2 support for production systems, including applications, databases, middleware, infrastructure, and network components.">
  • Review operational readiness requirements like monitoring, alerting, log rotation, and component resilience, identifying gaps.">
  • Offer pre-implementation support through activities like release note reviews and dry runs.">
  • Protect production components by running health checks, monitoring latency, and memory utilization.">
  • Automate daily tasks and propose improvements to enhance reliability.">
  • Participate in CAB meetings, providing feedback on change requests.">
  • Collaborate with DevOps teams to test promote pipelines and suggest automation of configuration items.">
  • Practice incident management best practices and perform root cause analyses.">
  • Participate in disaster recovery tests and operational acceptance tests.">
  • Analyze the technology stack and optimize recovery time objectives.">
  • Work with globally distributed team members across time zones.">
  • Share knowledge, document improvements, and mentor junior resources.">

Requirements

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Responsibility Matrix

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  • Deployments: MTF/Prod">
  • Maintenance items (including stop/start, Disaster Recovery-related activities)">
  • Monitoring">
  • Support TRTs">
  • Incident creation">
  • CR for changes in MTF/Prod">

Tools

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  • Log Monitoring Tool: Splunk">
  • Application Monitoring tool: DynaTrace">
  • Domo Tool: Reporting tool for real-time access to business data">
  • Ticketing incident/problem management tool: Remedy">
  • Dev-ops Basics: CI-CD Basics, Overview of git, Bitbucket, SonarQube, Fortify, CI(Jenkins), ARA, Saltstack, Chef, Artifactory , MC DevOps Toolchain">

What We Offer

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Based on industry standards, we estimate the salary range for this role to be around $120,000 - $180,000 per annum, depending on experience and location.



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