Digital Transformation Architect

2 weeks ago


Bengaluru, Karnataka, India Servicenow Full time

Job Description

As a Digital Transformation Architect at Servicenow, you will be responsible for helping our customers establish a technical foundation in the ServiceNow Platform and design solutions that improve outcomes.

  • Work with customers across executive, platform owner, enterprise architects, and development teams during the selling, structuring and implementation of solutions.
  • Develop relationships with technical and business leaders at the customer site to understand the role of ServiceNow in their digital transformation vision.
  • Translate goals to outcomes into a customer roadmap.

Key Responsibilities:

  • Manage technical governance, and an delivery operating model and governance.
  • Ensure instance health by working with the engagement team to reduce technical debt and align to ServiceNow leading practices.
  • Support the sales effort by scoping and estimating the engagement and change orders.

Requirements:

  • 12+ years progressive experience as part of a professional services organization; or equivalent education/experience
  • Management consulting experience
  • Ability to travel up to 80%


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