AI Program Lead

1 day ago

Bengaluru, Karnataka, India beBeeTechnical Full time ₹ 18,00,000 - ₹ 20,00,000
Senior Technical Program Manager

Our organization is looking for a skilled Senior Technical Program Manager to lead the execution of high-impact, cross-functional initiatives.

Key Responsibilities:
  • Program Delivery: Own end-to-end program execution, including customer-facing AI/IVA solution implementations across multiple products and phases.
  • Cross-Functional Leadership: Collaborate with Product on roadmap alignment, partner with Sales & Technical Customer Success (TCSMs) on adoption, coordinate with Support & Compliance to ensure secure and compliant delivery.
  • Stakeholder Management: Act as a bridge between customer stakeholders and internal teams; manage expectations, alignment, and communication plans.
  • Program Discipline: Apply risk management, change management, and scope management best practices to keep programs predictable and successful.
  • Execution Excellence: Drive technical projects through architecture reviews, sprint planning, milestone tracking, and post-launch retrospectives.
  • Risk & Compliance: Oversee approved actions and workarounds to mitigate risks; ensure adherence to security, PII protection, and audit requirements.
  • Global Collaboration: Work effectively with offshore teams, global stakeholders, and across time zones.
  • Continuous Improvement: Define KPIs, reporting dashboards, and metrics for project success; streamline processes and automate wherever possible.
  • Customer Advocacy : Guide customers towards standard best practices in AI and banking, while balancing customization needs.
  • Mentorship & Leadership: Coach project team members, instill accountability, and motivate multi-disciplinary teams to deliver with urgency.

Requirements:

  • 7–10 years of program management experience , with a strong technical background (engineering, architecture, or development)
  • Proven experience managing end-to-end delivery of at least 3 complex, multi-phase projects
  • Familiarity with AI and enterprise platforms ; experience in the banking/fintech domain preferred
  • Strong understanding of engineering processes (Agile, DevOps, SDLC) and ability to engage deeply with Product Managers and Engineers on technical challenges
  • Demonstrated success working with offshore and global teams in distributed setups
  • Hands-on experience with project management tools (JIRA, Smartsheet, Asana, etc.)
  • Project Management Certification (PMP or equivalent) preferred
  • Experience defining and tracking program KPIs and metrics
  • Strong communication skills, with the ability to engage executives, customers, and engineers effectively
  • Analytical, detail-oriented, with excellent problem-solving ability
  • Startup mindset: self-motivated, thrives in ambiguity, growth mindset, emotionally mature, loves learning and research
  • Bonus: MBA or equivalent business acumen; prior work in regulated industries
Why Join Our Organization?
  • Remote-First Policy – flexibility to work across geographies
  • Comprehensive Insurance Coverage – health and wellness benefits
  • Career Impact – opportunity to shape foundational programs in a rapidly scaling AI company
  • High Growth – join a top-100 fastest-growing Fintech in Silicon Valley, working with global AI and enterprise leaders

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