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GE HealthCare Operations Manager

2 weeks ago

Bengaluru, Karnataka, India GE HealthCare Full time

Roles and Responsibilities

  • IB Management: Track PCS Digital Solutions customer complaints, customer satisfaction opportunities, and field modification instructions, ensuring rigorous execution as per SLAs.
  • IB Metrics Monitoring: Establish and monitor IB metrics and leverage IB teams to drive target achievements.
  • Hazardous Investigations: Handle hazardous investigations with quality rigor, meet SLAs, and prepare and present in leadership reviews.
  • Rapid Response Team Management: Plan, deploy, and track rapid response teams for new product introductions as required.