Senior IT Infrastructure Manager
4 weeks ago
Anonymous is seeking a highly skilled Senior IT Infrastructure Manager to join our team in Bangalore, India.
Job Summary:
We are looking for a seasoned IT professional with expertise in managing and monitoring on-site and off-site network hardware and equipment peripherals, including company data centers, servers, office computers, healthcare applications, routers, switches, firewalls, printers, and UPS.
Key Responsibilities:
- Manage and monitor on-site and off-site network hardware and equipment peripherals
- Configure and maintain virtualization platforms and software systems
- Responsible for granting and updating user privileges and access rights to resources and applications
- Provide 2nd Level real-time support and escalation to resolve service issues and high-level troubleshooting
- Track and resolve system issues with Tier 1 providers (Microsoft, VMWare, Cisco, Fortinet, etc.)
- Ability to organize and maintain detailed analysis and documentation of company technical information and data
- Advanced knowledge in support, repair, and replacing server and workstation hardware
- Support, purchase, and upgrade technical IT inventory
- Advantage to candidates with experience in firewalls, routers, and switches
- Availability for urgent issues outside of working hours
- Document IT procedures and maintain accurate records of hardware and software inventory
Professional Requirements:
- Course graduates - MCSA /MCITP/ MCSE/CCNA or equivalent knowledge
- 3+ years of proven experience as a IT System Admin
- Experience in operating a 24/7 high-availability IT infrastructure
- Ability to diagnose and resolve fundamental technical issues
- Organized and methodical
- Customer support mindset and excellent communication skills
- English fluency – verbal and written
We are looking for a candidate who:
- Has superb English verbal and written communication skills
- Is highly intelligent and quick learner
- Is a mature and motivated self-starter comfortable operating with a high degree of independence and minimal supervision
- Exhibits meticulous organization – personally and professionally
- Feels excited and energized when working in intense, fast-paced, and hard-working environments
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