
International Customer Service Representative
1 day ago
Global Client Support Professional
">Deliver exceptional client support services to international clients, focusing on collections and customer relations.
The ideal candidate will have a strong background in customer service, excellent communication skills, and the ability to work effectively in a fast-paced environment.
Key Responsibilities:
- Handle inbound and outbound customer calls for US/UK clients with professionalism and empathy.
- Execute collections calls while maintaining accurate records of customer interactions and follow-ups.
- Meet daily, weekly, and monthly performance targets by adhering to quality standards and call scripts.
Eligibility Criteria:
- SSC (10th Pass) or HSC (12th Pass) with at least 1 year of BPO experience.
- HSC / Graduate freshers also welcome with excellent English communication skills.
Required Skills:
- Strong verbal communication skills in English.
- Confidence in handling international calls with target-oriented and quick learning abilities.
- Basic computer knowledge and typing speed.
What We Offer:
- Attractive incentives based on performance.
- Full training provided for freshers.
- Growth opportunities within the company.
- Positive and professional work environment.
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