IT Specialist

4 days ago

Vijayawada, Andhra Pradesh, India beBeeServiceNow Full time ₹ 1,50,00,000 - ₹ 2,50,00,000

We are seeking an experienced IT specialist to work with business stakeholders, analyzing and reviewing detailed business and technical requirements.

Job Overview:

The ideal candidate should have strong technical and analytical skills, think outside the box, and be naturally curious.

Key Responsibilities:

  • Design, develop, test, and configure business requirements on the ServiceNow platform, focusing on ITOM, CMDB, CSDM, Discovery, Service Maps, Event/Alert Management, Asset Management, Performance Analytics, AIOps, Predictive Intelligence, and Integration Hub.
  • Capture requirements from business stakeholders and SMEs through demonstrations and workshops.
  • Coordinate with internal and external stakeholders for development of user stories, configurations, and deliverables.
  • Configure modules, develop custom solutions as required through scripting and software development.
  • Prepare high-level designs (HLD) and low-level designs (LLD), architecture design, and technical documentations as specified.
  • Work with the platform team to update technology direction and strategy.
  • Manage business-as-usual tasks and provide value-based assessments and workshops to help maximize business results from ServiceNow software.

Required Skills and Qualifications:

  • At least 5+ years of experience in IT software, custom app development, and ServiceNow implementations, system integrations, and development of ITOM.
  • Hands-on developer experience in scripting, unit testing of NOW platform features, System Integrations (REST/SOAP), and expertise in configuring CMDB, CSDM model, Discovery, Service Mappings, and Impact.
  • Deep understanding of REST, WSDL, JSON, and ability to integrate with third-party applications and data sources.
  • Expertise in configuring UI Actions/UI Policy ACL and hands-on experience with Angular-based Client-side & Server-side scripts, Business Rules, Glide Scripting, JavaScript, AJAX, HTML, CSS, and JSON Web technologies.
  • Experience with Performance Analytics, Predictive Intelligence, and designing KPI-driven Reporting & Dashboards.
  • Develop and manage application code, user interfaces, and integration components.
  • Create and maintain necessary development documentation-project plan, technical design, developer notes, user manual, etc.